译文：I am aware that you have tons of worry about the issue of our contract, and I am afraid that your uneasiness misses the point.
In China, the distributor and the manufacturer are a commonwealth of interest with cooperation and alliance. If there is a problem between them, they are expected to make joint efforts to try to solve it, rather than kick the problem to the other side. Such a relationship is what I have always been seeking and what, I believe, you know after we have spent so much time on the negotiation. As we know, it is the end user that is our “enemy” (under the warranty).
Even if the product has design defects and tremendous problems in quality, and even if the producer agrees to replace the troublesome product, its distributor will be in no mood to replace it for the end user, because the replacement would harm the distributor′s interests in terms of time, money and energy all wasted, of the distributor′s business reputation, and of the product′s reputation and sales. Even if a product is made in China, I have rarely seen it getting replaced in China, let alone a French make. Where do I make money? I make it from selling the product. If the end user often pressures me to replace it due to quality problems, whence can I have my profits? So I′ll have to sell your products as many as I can and do my utmost to avoid as much as possible the scenario of any product getting returned or replaced. This is a stance we share, as doing something for the sake of you is doing something for the sake of myself. You see, your apprehension is really unnecessary.
I have repeatedly stated to you that I expect to do business with you on the basis of long-term cooperation, so that a new brand can be nurtured in the Chinese market, from which I′ll make money.
Regarding your attention to what you called the unpredictable risks in the contract, I can clearly tell you: unless your product does have tremendous design defects and mammoth quality problems and unless, after every possible effort is tried, our company still cannot meet the end-user′s demands with a method to solve its problem, you have zero risk. Even if there are tremendous quality problems, our side will keep your side′s losses to a minimum since the producer and the distributor are of common interests.
Maybe my condition for doing business with you is too sweet for you to believe it to be true. Therefore, you might think that I will set hidden trouble in the contract, or perhaps you have already met quality trouble to irk you with revisiting worry? How did you sign a contract with the distributors in other countries such as Brazil? Haven′t you defined the issue of a product having the tremendous quality problem and the way to handle it? You′ve got to sell your products, right? Or perhaps you are yinyefeishi, a Chinese saying which means a person who has suffered from eating too quickly will refuse to eat any longer?
It is my hope that you will not repeat X company′s strategic mistake in China, with the golden opportunity of development in the Chinese market pitiably squandered. X company failed because it obstinately stuck to its own idea and its sales model went awry. As a consequence, it could do nothing but see other people take over the excellent opportunity and market.