DATA SUPPORT FOR TRAINING MATERIALS
As a support for the product, Supplier shall provide the data regarding training materials for CETCA, and the data shall be subject to ATA Specifications 100.
Supplier shall offer CETCA with work logic, performance numbers etc.
Forms for training materials
Supplier shall provide CETCA with data of all the training materials required for training courses.
The data for training materials shall be supplied in the agreed digital form by both Parties, including original copies of the needed images, tables, FLASH animations and vedios.
Supplier shall be responsible for updating the data mentioned above for CETCA in accordance with the product configuration by the end of the third (3) year upon the delivery of the first products.
During the whole support period of the project, Supplier shall provide necessary technical publications, source data and revision service to CETCA to support the service, repair and overhaul of its products. 供应商应根据具体情况，确保所有的技术出版物和数据都与CETCA和适航当局的最新设计状态和相应要求保持一致。
Supplier shall, as the case may be, ensure that all the technical publications and data are consistent with the latest design and corresponding requirements of CETCA and Airworthiness Authorities.
Supplier shall be liable for the consequences caused by the differences between product(s) and technical documentation after providing data modules of formal technical publications and source data to Buyer.
Supplier shall provide preparation, publication and modification of technical publications in PDF format as required by the latest ATA specifications 2200 version for CETCA.
Supplier shall provide for CETCA with CMM both in Chinese and English, with its format and content as required by the latest ATA specifications 2200 version and the delivery time as stipulated in Annex III Statement of Work.
With respect of the data module and source data of other TECHNICAL PUBLICATIONS offered by Supplier, refer to Appendix Ⅱ-3 of Annex III.
Supplier shall be responsible for preparing, publishing, updating and distributing technical publications free of charge to support the operations and maintenance of its products.
Supplier shall ensure to timely provide the print edition, electronic version or other versions of technical publications agreed by both Parties to CETCA through airmail, online provision or other means.交付时，供应商应向CETCA提供一份交付清单通知。
Supplier shall provide CETCA with a notice for delivery list upon delivery.
Supplier shall guarantee that all the programs (e.g. installation/removal, inspection/check, scheduled maintenance task etc.) and their source data have been verified through material installations, and that the technical publications and source data delivered to CETCA conform to the current configuration of in-service aircraft. CETCA shall reserve the rights of technical publications and source data.
SERVICE BULLETINS (SB) AND AIRWORTHINESS DIRECTIVES (AD)
Supplier shall cover all the cost for fulfilling the Service Bulletins and Airworthiness Directives caused by Supplier responsibilities (including design and manufacturing defect of its products) and provide adequate rotables free of charge for Purchaser if rework is required for its products.
Service Bulletin Support
Supplier shall maintain its support capacity for product out-of-production if the unqualified products are caused by Supplier′s responsibility alone.如果未能提供上述支援，供应商应将产品改装为当前构型，或者按照供应商和CETCA的约定免费提供替代产品。
If Supplier fails to provide the support mentioned above, Supplier shall modify the products into current configuration or provide alternative products for free as agreed with CETCA.
For Service Bulletins and Airworthiness Directives caused not due to Supplier′s responsibilities alone, Supplier shall make the modifications.The terms and cost shall be determined by both Parties through negotiation.
Supplier shall provide Statement of Work to explain all required work for performing Service Bulletins within specified time by CETCA.
Service Bulletin and Airworthiness Directive List
If Supplier is responsible for performing Service Bulletin and Airworthiness Directive required by CETCA, Supplier shall carry out the required modifications during production, save modification record and timely inform CETCA.
GROUND SUPPORT EQUIPMENT/ TOOLS
Supplier shall secure the agreement of CETCA in advance if Supplier intends to set up CPPT repair depot or authorizes other depots to repair CPPT. And for getting the maintenance certificate, Supplier shall obtain the permit and authorization from CETCA.
Supplier and its authorized repair depot shall promise to reduce the time from getting the malfunctioned products to the issuing of the repaired products from Supplier, among which the repair time for electronic products shall be within 10 calendar days and that for mechanical products shall not exceed 15 calendar days.
Maintenance Warranty Period
Supplier shall maintain another 18-month warranty period for product beyond the warranty period after Supplier pays to repair or modify the product.
If CETCA is in need of building maintenance capacity, Supplier shall provide support including but not limited to technical information, logistics information, uniforms and maintenance facilities for CETCA.双方可以签署协议约定以上支持的内容和条件。
Both Parties hereto sign a contract based upon the supported contents and conditions above.
Supplier shall make offer in accordance with the coverage of repair, while the maintenance cost shall have market competitiveness.
Cost for Observing no Defect
If Supplier does not observe any defect on its products returned to the repair depot, Supplier shall perform the strategy of observing no defect as stated in Annex E.
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COMMERCIAL GUARANTEE AND WARRANTY
Coverage of warranty:
Supplier shall provide warranty for CETCA upon delivery. The coverage of warranty shall include:
in compliance with the statement in the order;
observing no defect on materials, technology, design and manufacturing;
conforms to the expected use.
Enforceability of warranty
The warranty terms shall apply to CETCA and any customer with the product ownership. 根据销售协议、交换协议、共享协议或租赁协议，对产品拥有所有权的任何客户将可充分执行本协议中的任何未到期的商保条款。
According to sales agreement, exchange agreement, share agreement and lease agreement, any customer with the product ownership shall fully perform any undue commercial terms hereof.
Periods of guarantee
Warranty of Products
After delivery to CETCA, within the warranty period, if the product does not comply with the terms stated in Article 13.1.1 “Coverage of warranty”, Supplier shall provide remedy stated in Article 13.1.4 “Remedy”.
After delivery to Buyer, within the warranty period, if the product does not comply with the terms stated in Article 13.1.1 “Coverage of warranty”, Supplier shall provide remedy stated in Article 13.1.4 “Remedy”.
Warranty period for the products manufactured and installed into the aircraft is forty eight (48) months from the date of delivery of aircraft installed with the products to the airline.
Warranty period for the spare is forty eight (48) months from the date of delivery of spares to the Customer.
Warranty of Repair and Overhaul
The periods of warranty for the parts repaired or overhauled by Supplier or its authorized repair depot shall be eighteen (18) months from the date of delivery of the repaired or overhauled parts or the remaining periods of the warranty (whichever comes first).
Supplier shall provide the following services for free: Supplier′s Service Bulletins (SB), modification of hardware, updating of software and any required services for correcting defects; or provide free replacements.
Warranty of in-site repaired parts
Compliance with terms and quality auditing stated in Article 13.1 “Standard guarantee”, Supplier shall agree CETCA to repair defect products in repair depot authorized by CETCA.
With respect of all repair in accordance with the terms hereof, Supplier shall pay credit indemnify including labor cost and actual material cost to CETCA according to the current price and labor rate of warranty。CETCA应有权使用该信用补偿从供应商购买产品或服务。
CETCA shall be entitle to use the credit indemnify to buy Supplier′s products and services.
Supplier agrees to determine the labor rate of warranty based on the average labor rate per hour paid from CETCA to workers who directly perform services.平均小时费率还应包括与产品修理直接相关的机械员、技工和检验员的费率。
The average labor rate per hour includes the labor cost of mechanist, technician and inspector with respect to repair of products.